KPO’s: India’s Ascension to the Top of the World
Shishira Srinivasa1, L.Vijayashree2
1Ms Shishira Srinivasa*, Management, BNM Institute of Technology, Bangalore (Karnataka), India.
2Dr L.Vijayashree, Professor, MBA Dept., Head-Entrepreneurship Development Cell- BNMIT, Chief- Coordinator- New Gen IEDC, DST, GoI, BNMIT, Bangalore (Karnataka), India.
Manuscript received on May 26, 2021. | Revised Manuscript received on June 03, 2021. | Manuscript published on June 30, 2021. | PP: 22-27 | Volume-5 Issue-10, June 2021. | Retrieval Number: 100.1/ijmh.J13260651021 | DOI: 10.35940/ijmh.J1326.0651021
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: In the global scenario, technological advances and the growth of the information industry provided new market opportunities. Since business processing at low levels, multinational companies have begun outsourcing value-added ways of outsourcing of business processes. This has created a new outsourcing pattern, Knowledge Process Outsourcing, KPO. This covers intellectual property, equity and finance research and research, analysis, business research and data processing etc. After performance in BPOs, India is now focusing on KPOs. It is estimated that this business would hire 250,000 people by 2010. This paper addresses questions concerning the outsourcing of knowledge processes in terms of the Hecksher Ohlin model. It examines new developments in India’s KPO market. It provides an outlook on the benefits of India in KPO and its evolving economic prospects. It also underlines the problems facing the next KPO market. Implementation of policies on challenges is often debated.
Keywords: KPOs, India and KPOs, Challenges faced, Trends in KPOs.