The Effect of Job Stress and Job Satisfaction on Employee Performance through Commitment as an Intervening Variable (Case Study on Grabbike Drivers in Palembang City)
Ismail Marzuki1, Agustina Hanafi2, Yuliani3
1Ismail Marzuki*, Student Magister Management , Economic Faculty of Sriwijaya University, Palembang, Indonesia.
2Agustina Hanafi, Lecturer of Magister Management, Economic Faculty, Sriwijaya University, Palembang Indonesia.
3Yuliani, Lecturer of Magister Management, Economic Faculty, Sriwijaya University, Palembang Indonesia.
Manuscript received on May 10, 2021. | Revised Manuscript received on May 17, 2021. | Manuscript published on May 30, 2021. | PP: 19-25 | Volume-5 Issue-9, May 2021. | Retrieval Number: 100.1/ijmh.I1304055921 | DOI: 10.35940/ijmh.I1304.055921
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: This study aimed to determine the effect of job stress and job satisfaction on performance through organizational commitment as an intervening variable in the study Grabbike driver Palembang. The sampling method was purposive sampling with a total sample of 100 respondents. The analysis technique used in this study is the Structural Equation Model (SEM). The results showed that job stress has a significant and negative direct effect on organizational commitment and performance. Job satisfaction has a significant and positive direct effect on organizational commitment and performance. Organizational commitment has a significant and positive influence on performance. Job stress has a significant effect on performance through organizational commitment. Job satisfaction has a significant effect on performance through organizational commitment.
Keywords: Job Stress, Job Satisfaction, Organizational Commitment, Performance.