Cost and Productivity of Employees in Commercial Banks of India: A Comparative Study of State Bank of India and HDFC Bank Limited
Neeta Vaydande1, Vinod Kumar Adwani2
1Dr. Neeta Vaydande*, Department of Commerce, The Bhopal School of Social Sciences, Bhopal (M.P), India.
2Dr. Vinod Kumar Adwani, Department of Commerce, The Bhopal School of Social Sciences, Bhopal (M.P), India.
Manuscript received on 20 May 2022. | Revised Manuscript received on 06 June 2022. | Manuscript published on 30 June 2022. | PP: 13-18 | Volume-8 Issue-10, June 2022. | Retrieval Number: 100.1/ijmh.J14930681022 | DOI: 10.35940/ijmh.J1493.0681022
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The Public sector and private sector banks in India have evolved in terms of productivity and performance since its inception, immensely contributing to the economy. These banks have become an undivided part of the entire banking industry of the country. State Bank of India, as the market leader in the public sector bank and HDFC Bank Limited as the fastest growing leading private sector bank is competitively challenging each other developing healthy business environment. Using their own strength and weakness both the banks are functioning with an objective of providing seamless, fast and safe financial services to the citizens of the country. Banking is the mental labour-based industry, as it is completely depending upon the cost and the productivity of its employees. The research paper attempts to compare the cost and productivity of the employees of these two banks (as a representative from public and private sector banks) for which the data of last ten financial years have been taken as a appropriate sample for the study. Various parameters and ratios with proper analysis and interpretation have been highlighted to measure the cost and productivity of the employees of the respective banks. The data collected also enable the researchers to find out the variation between the employees cost and productivity of these banks.
Keywords: Business Per Employee, Cost Per Employee, HDFC Bank, Revenue Per Employee, SBI Bank.
Scope of the Article: Financing Business and Accounting